Here you can find out how to register at our practice. Also you can read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records
Complaints procedure
If you have a complaint or concern about the service you have received from anyone working in this practice, please let us know. If this is something that has happened ... [continue] Complaints procedure
COVID-19 Information
Latest COVID-19 information from the Welsh Government can be found on this link COVID-19 vaccinations The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against ... [continue] COVID-19 Information
Email consent
Where a patient requests that e-mail is their desired means of communicating with the Practice the following safeguards to preserve patient privacy shall be implemented: The patient should be aware ... [continue] Email consent
How to register
The Practice continues to offer normal GMS services to patients in Flint, Flint Mountain, Oakenholt, Bagillt, Northop, Northop Hall and Sychdyn. You can register by: completing a registration form available ... [continue] How to register
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient Feedback
We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and ... [continue] Patient Feedback
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient survey and results
We will publish the latest patient survey and results information on this page.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 11th March, 2024
